
What to include on a trades website to convert more customers
Your website isn’t just a digital business card it’s your online salesperson, and like any good salesperson, it needs to do one thing: convert visitors
You’re stacked with work. The phone’s ringing. You’ve got jobs lined up for the next few weeks. So… why bother with a website?
That’s a fair question and one we hear from a lot of busy tradespeople. But here’s the truth:
A good website isn’t just about “getting more work” it’s about controlling the quality, type, and future of your work.
Even if you’re fully booked now, here’s why your trade business still needs a proper website.
Even when a potential customer is referred to you by a mate, they’ll usually search your name or business before getting in touch. No website? That could raise eyebrows.
They want to see:
That you’re legit
Examples of your work
Reviews or testimonials
Where you’re based
That you’re still in business
A simple, clean website gives people confidence in who they’re about to hire.
If you’re always getting the wrong kind of enquiries (small fiddly jobs when you’d rather take on full kitchens, for example), a website helps you:
Show off the work you want to do
State your availability or minimum job size
Pre-qualify leads using a form or instant quote tool
This saves you hours of wasted time on the wrong calls.
A strong online presence means:
You’ll still get leads even when the referrals slow down
Your business has value if you ever want to sell or step back
You can scale with staff and still look professional
Think of your website as your digital shopfront. Would you trust a shop with no sign above the door?
While you’re on-site fitting a bathroom or doing an install, your website can:
Show your past projects
Collect new enquiries
Build trust with new customers
Even give instant quotes (with tools like Quote Squad)
That’s 24/7 marketing without lifting a finger.
Larger customers (landlords, letting agents, commercial clients) almost always check for a proper website. Without one, you can look like a one-man-band (even if you’re not).
Professional clients expect:
A portfolio of work
Contact forms
Insurance info
Company address & registration details
Your Facebook page won’t cut it with them.
A good website helps you:
Pick the right jobs
Get better clients
Build your brand
Future-proof your business
You don’t need anything fancy. But you do need something solid, clear, and trustworthy.
Your website isn’t just a digital business card it’s your online salesperson, and like any good salesperson, it needs to do one thing: convert visitors
You’re stacked with work. The phone’s ringing. You’ve got jobs lined up for the next few weeks. So… why bother with a website? That’s a
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